FAQ

FAQ

XLR8 Nutrition FAQ

Everything you need to know about XLR8 Nutrition™, our products, delivery and XLR8 Club private training.

1. What is XLR8 Nutrition™?

XLR8 Nutrition™ is a British nutrition, performance and fitness brand based in London.

Our range includes supplements, vitamins, performance products and XLR8 Performance Coffee, alongside private boxing, kickboxing and fitness training through XLR8 Club.

2. What makes XLR8 Nutrition different?

XLR8 brings nutrition, performance products and private training together under one brand.

Our focus is on clear product information, practical formulas, quality ingredients and products designed to fit into an active lifestyle.

3. Where are XLR8 products made?

Manufacturing origin varies by product.

Please check the individual product page and product packaging for the manufacturing location, ingredients and specific product information.

4. What goals do XLR8 products support?

Different products in our range are designed around different nutritional and lifestyle goals, including:

• Energy
• Focus
• Training performance
• Recovery
• General wellbeing
• Vitamin and mineral support

Always review the individual product description and label before use.

5. Who are XLR8 products suitable for?

Our products are designed primarily for adults looking to support their nutrition, training or active lifestyle.

Suitability differs between products, so please check the ingredients, directions, warnings and recommended use before purchasing.

6. Are XLR8 supplements safe to use?

Products should always be used according to the instructions provided on the label.

Speak with an appropriate healthcare professional before using supplements if you have a medical condition, take medication, are pregnant or breastfeeding, have allergies or have concerns about suitability.

7. Is it safe to use several XLR8 supplements together?

Different supplements sometimes contain overlapping vitamins, minerals or active ingredients.

Check the ingredients and recommended amounts before combining products. Seek professional advice if you are unsure whether a combination is suitable for you.

8. What is XLR8 Performance Coffee?

XLR8 Performance Coffee is part of our performance range and combines coffee with selected additional ingredients according to the specific formula.

Full ingredients, serving information and directions are displayed on the product page and packaging.

9. Do you offer subscriptions?

Where subscription options are available, the price, billing frequency and cancellation information will be clearly displayed before payment.

Product subscriptions and XLR8 Club monthly training plans are separate services.

10. What is XLR8 Club?

XLR8 Club is our private training service in London.

We offer one-to-one:

• Boxing
• Kickboxing
• Fitness training
• Physical conditioning

Training is tailored to your experience, fitness level and personal goals.

11. What XLR8 Club training options are available?

Our current private training options include:

• Single private session
• 5-session package
• 10-session package
• Monthly Private Training
• Premium Private Training

Full prices and package details are displayed on the XLR8 Club page.

12. How long is each private training session?

Unless stated otherwise, each private session lasts approximately 60 minutes.

13. Where does XLR8 Club training take place?

Private training advertised through our website is available in London only unless another arrangement has been agreed in advance.

The exact location is arranged after payment.

14. How do I book a private training session?

Choose your preferred training option on the XLR8 Club page and complete payment securely online.

After payment, contact us by WhatsApp or email to arrange your preferred date, time and training location.

All appointments are subject to availability.

15. What happens if I need to change or cancel a training appointment?

Please provide at least 24 hours' notice where possible.

With at least 24 hours' notice, the session will normally be rearranged to another available date.

Where less than 24 hours' notice is provided, the session might be treated as used.

Please see our Terms and Conditions for full details.

16. Do unused monthly training sessions roll over?

Unused monthly sessions do not automatically roll over into the next billing month unless another arrangement has been agreed.

Exceptional circumstances will be considered individually.

17. How long do training packages remain valid?

Unless different terms are displayed before purchase:

5-session packages should be used within 3 months.

10-session packages should be used within 6 months.

18. What is your returns policy?

Eligible purchases are covered by our Returns & Refunds Policy and applicable UK consumer rights.

Different rules apply to unopened products, opened nutrition products, faulty goods and training services.

Please review our Returns & Refunds Policy for full details.

19. How much is UK delivery?

Delivery is free on all UK orders.

Our estimated UK delivery time is 3 to 5 working days after dispatch.

Delivery times are estimates rather than guaranteed delivery dates.

20. Do you ship internationally?

Yes. XLR8 Nutrition™ offers delivery to selected international destinations.

Shipping prices, free-delivery thresholds and estimated delivery times vary by country.

Please check our Delivery Information page for the latest rates.

21. Will I have to pay customs or import charges?

Customs, VAT and import requirements depend on the destination.

Where charges are collected at checkout, they will be included in the amount shown.

Other taxes, customs duties or carrier charges might apply separately depending on the destination.

Please review our Delivery Information page before ordering internationally.

22. How do I pay?

Secure online payment options are shown during checkout.

Training payments are completed online before appointments are arranged.

In-person payment options might also be available for selected services.

23. How do I contact XLR8 Nutrition?

Email:
info@xlr8nutrition.com

Telephone:
020 8577 1099

Website:
www.xlr8nutrition.com

XLR8 GROUP LTD
97A Hibernia Road
Hounslow
TW3 3RL
United Kingdom